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Shipping from Japan

FAQs

Please read our FAQs page to find out more.

How long will my order take to ship?

Every RetroVizion piece is handmade in our Tokyo studio. In-stock items ship within 1–2 business days, and made-to-order items are assembled and tested before shipping. Tracking is emailed as soon as your order is on its way.

Where is it designed?

Every design is created in our Tokyo studio, and each order is checked and packed by hand before it ships.

What if my order arrives damaged?

All sales are final, but if your order arrives defective, damaged, or we sent you the wrong item, contact us within 7 days of delivery and we will make it right.

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