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Shipping from Japan

FAQs

Please read our FAQs page to find out more.

How long will my order take to ship?

Every RetroVizion piece is handmade in our Tokyo studio. In-stock items ship within 1–2 business days, and made-to-order items are assembled and tested before shipping. Tracking is emailed as soon as your order is on its way.

What is it made of?

Each piece is designed and 3D printed in our Tokyo studio — mostly in PLA, with PETG on some lamp models — then finished, assembled and checked by hand before it ships.

Is it really handmade?

Yes — every piece is 3D printed, finished and assembled by hand in our Tokyo studio. Fine layer lines are a natural part of 3D printing and make each piece one of a kind.

What if my order arrives damaged?

All sales are final, but if your order arrives defective, damaged, or we sent you the wrong item, contact us within 7 days of delivery and we will make it right.

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